Frost & Sullivan Recognizes Bustec for Commitment to Customer Value Enhancement
Focus on Technology and the Customer Underlines Company’s Emergence as Leading Participant in Global VXI and LXI Test and Measurement Equipment Market
The 2011 Frost & Sullivan Global Customer Value Enhancement Award in VXI and LXI Test and Measurement Equipment is conferred on Bustec Ltd.
Bustec has emerged as a leading market participant in the VXI and LXI test and measurement market against established global test and measurement companies. The company is particularly recognised for its VXI controllers and data acquisition offerings as well as increasingly for its LXI offering.
For many VXI customers, measurement accuracy is critical. The structure of Bustec’s cards enables customers to have a maximum number of channels in a minimum space.
“Bustec remains focused on pushing the boundaries in terms of accuracy, throughput, and density,” notes Frost & Sullivan Research Analyst Jessy Cavazos. “The recently released ProdDAQ 5716 illustrates this point. Minimising the size of the test set also provides the additional benefit of reducing costs for customers.”
Bustec provides exceptional support, not only in terms of reach, but also in its ability to answer questions and customise solutions to address specific customer needs. The company is willing to implement hardware and software changes that other companies are unwilling to make.
The technologies that Bustec develops for its products, especially with regard to bus transfer rates, enable its customers to make significant gains in test time. Existing customers reported a time reduction between 30 and 50 percent with Bustec’s products.
“Bustec supports the industry’s transition towards LXI with a modular LXI product offering,” concludes Cavazos. “The company has made it a very easy path for its VXI customers to transition to LXI, as its VXI modules run on its LXI box, enabling them to switch without changing their servers. With its function card approach, the company is VXI-LXI platform agnostic.”
The Frost & Sullivan Award for Customer Value Enhancement is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. This award recognises the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.
Frost & Sullivan Best Practices Awards recognise companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Bustec Ltd
Bustec Ltd. was founded in 1997 in Ireland by Dr. Fred Blönnigen, who is still currently the CEO of the company. Bustec has grown over the years to become a leading market participant in the VXI test and measurement equipment market, especially recognized for its data acquisition and controller products. The company also has a modular LXI product line gathering momentum in the market. Bustec is a privately-held company that caters to the needs of various industries, however it is particularly strong in the aerospace and defense and power generation markets. Bustec sells its products across the globe, but is especially active in Europe and North America, which make up close to 90 percent of the company’s total revenues in the VXI test and measurement equipment market.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit http://www.awards.frost.com.
Latest from Bustec
Learn how LXI protects your data acquisition investment in our latest white paper: "LXI: The Solution for Data Acquisition."
"With Bustec, from the delivery of the products to the quality of the hardware, software, and support, we are actually getting more functionality for a decreased price."-